1. Most of us have had the opportunity to work with a great manager. From your experience, please describe a manager that you view as a great manager. What made her/him so effective? What qualities / behaviors did you observe? Tell us about that manager. (Remember, it can be a small world. Please do NOT include any identifying information about the manager. Use the name ?John? for a male manager and ?Sheila? for a female manager.)

2. Unfortunately, most of us have had the opportunity to work with a bad manager. From your experience, please describe a manager that you view as a bad manager. What made him/her so ineffective? What qualities / behaviors did you observe?Tell us about that manager. (Remember, again, it can be a small world. Please do NOT include any identifying information about the manager. Use the name ?John? for a male manager and ?Sheila? for a female manager.)

1. Most of us have had the opportunity to work with a great manager. From your experience, please describe a manager that you view as a great manager. What made her/him so effective? What qualities / behaviors did you observe? Tell us about that manager. (Remember, it can be a small world. Please do NOT include any identifying information about the manager. Use the name ?John? for a male manager and ?Sheila? for a female manager.)

2. Unfortunately, most of us have had the opportunity to work with a bad manager. From your experience, please describe a manager that you view as a bad manager. What made him/her so ineffective? What qualities / behaviors did you observe?Tell us about that manager. (Remember, again, it can be a small world. Please do NOT include any identifying information about the manager. Use the name ?John? for a male manager and ?Sheila? for a female manager.)