Resources:Effective Training Systems, Strategies, and Practices, and Employee Training & Development Prepare for your Final Examination. 1. � Business strategy influences how the company uses all of the following capitals EXCEPT: 2. � To use _________ to gain a competitive advantage requires linking the company’s human resources practices (such as training and development) to the business strategy. 3. � This provides employees with immediate access to information, advice, and guidance. 4. � Centralized training means that training and development programs, resources, and professionals are primarily housed in one location and decisions about training investment, programs, and delivery methods are made from inter-related departments. 5. � Research suggests that the company satisfaction with the outsourcing of training and development depends on company-supplier trust and the specificity of the contract. 6. � An organizational analysis involves determining the appropriateness of training, based on all the following parameters, EXCEPT: a. � The company’s business strategy 7. � A mid-level manager questioning aspects such as who should be trained is involved with which variable of needs assessment? 8. � The following are all advantages associated with online technology (software) method of needs assessment EXCEPT: 9. � With respect to person analysis, a major pressure point for training is poor or substandard rewards system: 10. � Trainees need to understand what specifically they are expected to learn in the training program. 11. � Regardless of the training methods, all of the following are some of the conditions which must be present for learning to occur, EXCEPT: 12. � This includes specialized knowledge that employees need in their jobs. 13. � This relates to the learner’s decision regarding what information to attend, how to remember and how to solve programs 14. � Pedagogy gives the instructor major responsibility for making decisions about learning content, method, and evaluation 15. � Seating arrangement at the training site should be based on an understanding of the desired type of trainee interaction and trainee-trainer interaction. 16. � ______ refers to the collection of information “� including what, when, how, and from whom “� that will be used to determine the effectiveness of the training program. 17. � What provides a way to understand the investments that training produces and provides information needed to improve training? 18. � _______ can be used as a “dress rehearsal”� to show the program to managers, trainees, and customers. 19. � Identify the third level outcome amongst the following Kirkpatrick’s four-level framework for categorizing training outcomes. 20. � Skill-based outcomes include acquisition or learning of skills and use of skills on the jobs. 21. � All of the following are the most frequently used training techniques EXCEPT: 22. � The following are all advantages of using videos as a component of training EXCEPT: 23. � In case studies, trainees are required to analyze and critique the actions taken, indicating the appropriate actions and suggesting what might have been done differently 24. � Meaningfulness of business games are enhanced if they are imaginative 25. � Vicarious reinforcement occurs when a trainee sees a model being reinforced for using certain behaviors. 26. � This typically involves videoconferencing and/or computers for the delivery of instructions from a trainer to trainees who are different locations. 27. � Which one of the following is NOT an advantage of e-learning? 28. � Online learning allows more employees to gain access to these types of programs in a quicker time period than if face-to-face instruction is used. 29. � Simply providing learning control ensures that trainees will use all the features provided by online learning. 30. � Which of the following is evidence supporting the assertion that companies are investing in more training? 31. � Learning is defined as 32. � According to the text, _____ provides the opportunity for learning and _____ is a result of the learning. 33. � To understand a manager’s development needs, you must first understand _____. 34. � Which of the following is not an advantage to using externally based training programs for mangers? 35. � Which of the following statements about corporate universities is not true?