Resources:Effective Training Systems, Strategies, and Practices, and Employee Training & Development Prepare for your Final Examination.   1. �    Business strategy influences how the company uses all of the following capitals EXCEPT:   2. �    To use _________ to gain a competitive advantage requires linking the company’s human resources practices (such as training and development) to the business strategy.   3. �    This provides employees with immediate access to information, advice, and guidance.   4. �    Centralized training means that training and development programs, resources, and professionals are primarily housed in one location and decisions about training investment, programs, and delivery methods are made from inter-related departments.   5. �    Research suggests that the company satisfaction with the outsourcing of training and development depends on company-supplier trust and the specificity of the contract.   6. �    An organizational analysis involves determining the appropriateness of training, based on all the following parameters, EXCEPT: a. �    The company’s business strategy   7. �    A mid-level manager questioning aspects such as who should be trained is involved with which variable of needs assessment?   8. �    The following are all advantages associated with online technology (software) method of needs assessment EXCEPT:   9. �    With respect to person analysis, a major pressure point for training is poor or substandard rewards system:   10. �  Trainees need to understand what specifically they are expected to learn in the training program.   11. �  Regardless of the training methods, all of the following are some of the conditions which must be present for learning to occur, EXCEPT:   12. �  This includes specialized knowledge that employees need in their jobs.   13. �  This relates to the learner’s decision regarding what information to attend, how to remember and how to solve programs   14. �  Pedagogy gives the instructor major responsibility for making decisions about learning content, method, and evaluation   15. �  Seating arrangement at the training site should be based on an understanding of the desired type of trainee interaction and trainee-trainer interaction.   16. �  ______ refers to the collection of information “� including what, when, how, and from whom “� that will be used to determine the effectiveness of the training program.   17. �  What provides a way to understand the investments that training produces and provides information needed to improve training?   18. �  _______ can be used as a “dress rehearsal”� to show the program to managers, trainees, and customers.   19. �  Identify the third level outcome amongst the following Kirkpatrick’s four-level framework for categorizing training outcomes.   20. �  Skill-based outcomes include acquisition or learning of skills and use of skills on the jobs.   21. �  All of the following are the most frequently used training techniques EXCEPT:   22. �  The following are all advantages of using videos as a component of training EXCEPT:   23. �  In case studies, trainees are required to analyze and critique the actions taken, indicating the appropriate actions and suggesting what might have been done differently   24. �  Meaningfulness of business games are enhanced if they are imaginative   25. �  Vicarious reinforcement occurs when a trainee sees a model being reinforced for using certain behaviors.   26. �  This typically involves videoconferencing and/or computers for the delivery of instructions from a trainer to trainees who are different locations.   27. �  Which one of the following is NOT an advantage of e-learning?   28. �  Online learning allows more employees to gain access to these types of programs in a quicker time period than if face-to-face instruction is used.   29. �  Simply providing learning control ensures that trainees will use all the features provided by online learning.   30. �  Which of the following is evidence supporting the assertion that companies are investing in more training?   31. �  Learning is defined as   32. �  According to the text, _____ provides the opportunity for learning and _____ is a result of the learning.   33. �  To understand a manager’s development needs, you must first understand _____.   34. �  Which of the following is not an advantage to using externally based training programs for mangers?   35. �  Which of the following statements about corporate universities is not true?

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