Assignment: Case Study: Managing Unexpected/Unwelcome Change
Kotter states that a successful change process must operate within the framework of his entire eight stages, and he cautions that skipping a step would be harmful to the entire process. In
contrast, the authors of “Cracking the Code of Change” in this week’s resources propose a more integrated, flexible approach to the change process. In this week’s Assignment, you will conduct
a thorough reflection about change as you compare various change processes. To do so, first read the Harvard Business Review case study “Big Shoes to Fill” and focus on the advice submitted
by the four experts presented at the end of the article.
In a 2-page paper, respond to the following:
o Which of the expert opinions would be the most effective choice for the new CEO? Defend your choice.
o Compare Kotter’s eight-stage process with the change process described in the article “Cracking the Code of Change.” Create a table outlining the major components of each, including
similarities and key differences.
o Consider your own approach to managing change. Which of the two models most appeals to you? Why?
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