Planning” Please respond to the following:

  • Identify a planning technique used in a non-hospitality industry that would also be valuable in the hospitality industry for planning a service delivery system. Explain your reasoning for your decision.
  • A major function of planning a service delivery system is to prevent problems. Apply a beneficial prevention strategy or tool used in a non-hospitality industry to an area within the hospitality industry. Provide an explanation with your response.

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