Case preparation questions
Enterprise Resource Planning Software – Ongoing Maintenance Cost Benefit Analysis
- Why did Oracle acquire PeopleSoft? What as the motivation?
- What is Oracle Fusion?
- At the current rate of maintenance costs, how long will lit take for Big Valley to “purchase” Oracle Fusion?
- In the Oracle Fusion roadmap, what are the hurdles and costs associated with upgrading to Fusion? What are the risks?
- What support services should be covered by third-part maintenance?
- What is the effect of “freezing” the software at a particular level for a long period?
- What type of third party maintenance support would be best?
- Will a “best of breed” solution work for Big Valley?
- What key models, frameworks, or lessons learned from Motiwalla & Thompson can be used to better support decision analysis on this problem at Big Valley? Give examples related to the case.
- Can the city move toward a single-vendor model? Or should it move towards even more solutions to solve specific HR and accounting functions?