diversity case

Read the opening case study in Chapter 4 of the textbook on pages 40 and 41. Type your answers to the following questions in a Word document, double-spaced, and attach it to this assignment drop box. Your response should be well thought out and explained.

1. What are the issues in this case?

2. How could some of these issues have been avoided? What should the employees have done?

3. How would a much better understanding of the patient’s culture improved this situation?


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