Get help for Strayer-University HTM 100 Homework Help. The Hospitality and Tourism Industry provides an intangible guest experience. Name three intangible guest experiences in the Hospitality and Tourism Industry, and judge how these experiences affect a guest’s satisfaction. “Moments of Truth” are very important to the overall guest experience. Describe a time when you had a positive moment of truth and a negative moment of truth as a guest. Describe how the negative experience could have been improved. Vacation Ownership (a.k.a. time-shares) has seen resurgence in popularity in the past few years. Compare the pros and cons of vacation ownership, and make an overall judgment. Provide specific examples of vacation ownership organizations and some of the services that they provide to support your response. Hotel developers have been much more environmentally sensitive in the past decade. Design a list of five or six environmentally friendly hotel amenities that hotel developers should be incorporating in all new hotel builds. If you are using the Blackboard Mobile Learn App, please click “View in Browser”. This article provides an overview of the various responsibilities of managers that are commonly found in the hospitality and tourism industry.
Then, read “The Day in the Life of a Hotel GM vs. Describe the various types of management careers that can be offered within each industry (lodging, and food and beverage). Compare and contrast the differences between the General Management (GM) positions within the two industries. Analyze and describe the growth in overall employment within these two industries and how this overall growth is forecasted within the next ten years. Recommend at least three human resource practices in which each industry can better recruit and retain management talent for their respective industry. Use at least three quality references. Note:Wikipedia and similar websites do not quality as academic resources. Typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides. Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page is not included in the required page length. Include a reference page.
Citations and references must follow APA format. The reference page is not included in the required page length. Discuss various career opportunities in the food service and lodging industries. Describe the significant trends impacting the hospitality industry. Analyze the basic procedures involved in managing a restaurant operation. Use technology and information resources to research issues in hospitality and tourism management. Write clearly and concisely about hospitality and tourism management using proper writing mechanics. Compare and contrast a freestanding restaurant and a hotel restaurant to differentiate them (in terms of demographics served, traffic patterns, etc.). The location of a restaurant is very important to its financial success. Analyze key location criteria to determine which two are the most important to a restaurant’s success. All of us have consumed food and beverages from contract-managed food providers (e.g., school cafeteria, theaters, sporting events, airline, etc.). Describe a time when you consumed food from a contract-managed food provider and determine what steps could have been taken to make the experience more enjoyable. Provide specific examples to support your response.
A food service manager has to perform various duties as part of his or her job responsibilities. Rank four to six of the major job responsibilities in order of importance. Provide a rationale for your ranking. Analyze the various means of tourism (rail, automobile, and coach travel; airlines; cruise ships) to determine which sector you anticipate will grow the most in the next 20 years. From the simulation, analyze the five types of tourism (eco / sustainable, cultural, heritage / historical, nature, and volunteer) and suggest another type of tourist activity you believe will become profitable in the near future. In America, private clubs are allowed to discriminate against who is allowed to join. Either defend this position or argue against it, supporting your position with evidence or an example. From the simulation, determine the major challenges involved in club management in comparison to other management positions in recreation and attractions, as well as how you would address those challenges. Provide specific examples to support your response.